Official policy
Terms & Conditions
The rules that govern your use of websites, software, and mobile applications provided by POTTY PAW LTD.
Effective: 24 September 2026
Last updated: 24 September 2026
1. About these terms
These Terms & Conditions ("Terms") form an agreement between you and POTTY PAW LTD ("we", "us", or "our") regarding your access to and use of our websites, software products, and mobile applications (the "Services").
By accessing or using the Services, you agree to these Terms. If you do not agree, do not use the Services.
2. Who we are
POTTY PAW LTD is a private limited company registered in England and Wales (company number 15983187).
Registered office: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ.
Contact: info@pottypawltd.com · +44 7456 347751.
3. Our services
We design, develop, and operate software and mobile applications. Specific features, availability, and pricing may vary by product and may change over time as we improve the Services.
We may update, suspend, or discontinue parts of the Services where reasonably necessary for maintenance, security, legal compliance, or product evolution. We will aim to minimise disruption where practicable.
4. Eligibility and accounts
You must be legally able to enter a binding contract in your jurisdiction to use account-based features. If you create an account, you agree to provide accurate information and to keep your login credentials secure.
You are responsible for activity that occurs under your account. Notify us promptly if you suspect unauthorised access.
5. Acceptable use
You agree not to:
- Use the Services unlawfully or in a way that harms others, including harassment, fraud, or infringement of rights.
- Attempt to gain unauthorised access to systems, accounts, or data.
- Interfere with the integrity or performance of the Services (for example by introducing malware or overloading infrastructure).
- Reverse engineer, scrape, or copy the Services except where applicable law expressly permits it.
- Misrepresent your identity or affiliation with us.
6. User content
Some Services may allow you to submit content (for example profile details, messages, or feedback). You retain ownership of your content, but you grant us a worldwide, non-exclusive licence to host, store, reproduce, and display it as needed to operate and improve the Services.
You are responsible for ensuring you have the rights to submit that content and that it does not violate these Terms or applicable law. We may remove content that we reasonably believe breaches these Terms.
7. Intellectual property
The Services, including software, branding, design, and documentation, are owned by POTTY PAW LTD or our licensors and are protected by intellectual property laws. Except for the limited right to use the Services as permitted by these Terms, no rights are granted to you.
You may not use our name, logos, or trademarks without prior written permission.
8. Purchases and subscriptions
Paid features may be offered through app stores or other payment channels. Prices, billing periods, renewals, and refunds are governed by the applicable store’s terms and any product-specific disclosures shown at purchase.
Unless required by law or store policy, fees are non-refundable once charged. Manage or cancel renewals through the platform where you subscribed (for example Apple or Google account settings).
9. Third-party services
The Services may link to or integrate third-party products (for example payment processors, analytics, or platform APIs). Those services are governed by their own terms and privacy policies. We are not responsible for third-party content or practices outside our reasonable control.
10. Disclaimers
The Services are provided on an "as is" and "as available" basis to the fullest extent permitted by law. We do not warrant that the Services will be uninterrupted, error-free, or free of harmful components, though we work to keep them reliable and secure.
Nothing in these Terms excludes or limits any warranty or right that cannot be excluded or limited under applicable law, including consumer rights you may have in the United Kingdom.
11. Limitation of liability
To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, goodwill, or business opportunities arising from your use of the Services.
Our total aggregate liability arising out of or relating to the Services or these Terms is limited to the greater of (a) the amounts you paid us for the Services in the 12 months before the claim, or (b) £50, except where liability cannot be limited by law (including for death or personal injury caused by negligence, or fraud).
12. Suspension and termination
You may stop using the Services at any time. We may suspend or terminate access if you materially breach these Terms, if required by law, or if continuing to provide the Services is no longer reasonably practicable.
Sections that by their nature should survive (including intellectual property, disclaimers, limitation of liability, and governing law) will survive termination.
13. Changes to these terms
We may update these Terms from time to time. The “Last updated” date will change when we do. If you continue using the Services after updated Terms take effect, you agree to the revised Terms. If you do not agree, stop using the Services.
14. Governing law
These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, except that consumers may also bring claims in their local courts where mandatory consumer protection rules require it.
15. Contact
Questions about these Terms: info@pottypawltd.com
Phone: +44 7456 347751
Postal: POTTY PAW LTD, 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ